I wanted to take a few moments to thank those who have sent messages welcoming me to the KBS team.  Your thoughts and messages are very much appreciated.

This post is also to reiterate our pledge of the highest levels of customer service while we endeavor to grow our business.  KBS is a market leader in key control and key storage solutions and will remain so, to both our industry customers as well as our new government customers.  

Customer service

Our commitment to customer satisfaction is second to none.  We offer a toll-free 800 number, online live chat capability, and support email accounts to help answer questions before, during and after the order process.  Using those tools we do perhaps the most important thing a company can: we listen.  We make sure we fully understand your needs before making a product recommendation, and we only recommend the products that best suit your requirements.

Product quality

The manufacturers KBS has chosen to work with are the leaders in their industry.  Lund Equipment manufactures the highest quality key boxes and key cabinets in the world - and they do it all here in the USA.  MMF Industries and Sandusky Buddy offer an equally high level of quality with different types and sizes of key storage solutions.  On our site we display and list the most popular of the secure key storage products sold by these manufacturers, but we have the capability to provide quotes and place orders for any product in their catalogs.  Need something you don't see on the site - just ask.

Pricing

Quite simply, on many of our products our prices are the lowest you'll find.  Key Box Solutions runs a very lean office with as little overhead as possible.  What this means is we are able to offer the exact same products as our competitors with a lower price because our costs are lower.  Did you see a unit we sell for less somewhere else?  Call, email, or chat with us to show us the page and we'll do our best to beat the price.  Understandably, some products we sell are not as competitively priced as others as our terms with different manufacturers vary, but the largest and most expensive key cabinets we sell will never be priced lower elsewhere. 

Accountability

As they say, the buck stops here.  When you're shopping with KBS you're working with a family-run small business.  Everything about KBS from the ground up comes back to the owners.  Is there a problem with your order?  Something wrong with the website?  Just reach out and let us know.  We'll do everything in our power to make things right.

The owners of Key Box Solutions are dedicated to providing the best service and highest quality products available.  If you have questions or need information on anything on our site please feel free to ask.  You can email support (at) keyboxsolutions (dot) com.